Agent deployment
Silent install via Intune, Addigy or Action1. Windows, macOS, Linux, servers. No user involvement, no reboots.
SERVICE · ENDPOINT
Rollback
Rollback
ransomware.
Don't stomach it.
Managed Endpoint Detection & Response (EDR) for UK SMBs
Behavioural endpoint detection and response, deployed on every device and watched 24/7 by a dedicated SOC. When something misbehaves, we contain the host and revert the damage — often before anyone notices.
SentinelOne
Huntress
24/7 SOC
Ransomware rollback
01 / WHAT'S INCLUDED
Every device,
Every device,
every process,
every second.
EDR is only as good as the team watching it. Ours are watching.
Behavioural detection
Static analysis, behavioural AI, memory protection, exploit blocking. MITRE ATT&CK-mapped detections, not a signature list.
24/7 SOC triage
Every alert human-reviewed by a SOC analyst. False positives filtered before they reach you. Real positives actioned immediately.
Auto-containment
P1 threats isolate the host from the network automatically — pre-authorised by you, executed in seconds. No waiting on a ticket.
Ransomware rollback
File changes tracked at kernel level. Confirmed ransomware behaviour triggers automatic revert. Often faster than the user notices.
Forensic retention
90 days of endpoint telemetry retained for investigation. Full process trees, network connections, file access — queryable, exportable, evidential.
02 / WHAT AN INCIDENT LOOKS LIKE
90 seconds
90 seconds
from click
to contained.
A live ransomware incident, reconstructed from a real SOC timeline. Times are indicative of a typical response, not a guarantee.
- T+00:00
User opens invoice
A finance manager clicks a convincing supplier-invoice attachment. The embedded macro begins execution. Email security caught the outer payload; this one got through.
- Initial access
- Office macro
- No user alert yet
- T+00:12
EDR flags behaviour
Agent sees an Office child process spawning PowerShell with an obfuscated command line. Static analysis: suspicious. Behavioural AI: hostile. Host isolated from network. SOC alerted.
- Behavioural detection
- Auto-isolation
- SOC P1 alert
- T+01:04
SOC confirms & rolls back
SOC analyst confirms malicious behaviour, kills the process tree, and triggers rollback. File changes reverted. Host quarantined pending investigation.
- Process tree killed
- File rollback
- Host quarantined
- T+01:30
You get the call
Your on-call contact is paged with a plain-English summary: who, what, what we did, what you need to do next. Almost always: nothing, except perhaps reset the user's password.
- Plain-English brief
- Actions logged
- User password advised
03 / WHY IT MATTERS
Antivirus is
Antivirus is
a smoke alarm.
EDR is the
sprinkler system.
Cheap signature-based AV tells you something bad happened. Managed EDR stops it happening, or reverses it when it does. For a modern SMB — where one ransomware event can end the business — that's not an upgrade, it's the minimum.
- ✓Signatureless threats caughtBehavioural detection sees novel ransomware, memory-only malware and living-off-the-land attacks that signatures miss.
- ✓Human SOC, not a dashboardYou're not the first line of triage. Analysts are.
- ✓Auto-response, pre-authorisedContainment executes in seconds, not after a 9am ticket review.
- ✓Insurance-gradeCyber insurance increasingly mandates EDR with 24/7 SOC. Tick the box with evidence.
04 / FAQ
Questions
Questions
we hear a lot.
What's the difference between antivirus and EDR?
Antivirus matches known-bad signatures. EDR watches behaviour — processes, memory, network, persistence — and stops things that behave badly, signature or not. Modern ransomware is usually signatureless until it's too late.
Which EDR vendors do you deploy?
SentinelOne for most SMB engagements (strong rollback, low admin overhead), Huntress for larger or regulated clients. We pick per client, not per commission.
Is the SOC 24/7?
Yes. Our SOC partner operates 24/7/365 with triaged alerting. P1 containment actions are authorised in advance for speed; you get notified in parallel, not after the fact.
Can EDR actually undo a ransomware attack?
Yes, for the device it's installed on. SentinelOne tracks file changes and can revert them if malicious behaviour is detected. It's not a replacement for backup, but it closes the blast radius.
Will it slow machines down?
Modern EDR agents are small and low-impact — typically < 2% CPU at idle. We test on your standard image before rollout, and you'd be surprised how many users never notice it's there.
What about false positives?
Inevitable at first. Our SOC and engineers tune the environment during onboarding — allowlists for your line-of-business apps, custom exclusions, whatever's needed. After the first 4–6 weeks, false positives become rare.
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NEXT STEP
Book a walkthrough
Book a walkthrough
of an EDR console.
30 minutes. You'll see a real tenant (ours, or a sanitised client), a real detection, and the exact steps the SOC takes. No slides, no theatre.