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Retention
is not
backup.

Backup as a Service (BaaS) for UK SMBs

Immutable, off-tenant backup for Microsoft 365, endpoints and servers. 3-2-1 by default. Quarterly restore drills you get a report on. The difference between an incident and a career-ending event.

Scope your backup What we protect
M365 mail SharePoint / OneDrive Teams Endpoints Servers / VMs
01 / WHAT WE PROTECT

Everything worth
getting back.

The things that, if lost on a Monday morning, would ruin your quarter. Each protected to a retention you sign off on, stored somewhere ransomware can't reach.

01

Exchange mailboxes

Full mailbox, folders, rules, contacts and calendars. Recover a single email, a folder or an entire mailbox. Supports shared and archive mailboxes.

02

SharePoint & OneDrive

Document libraries, metadata, permissions and version history. Point-in-time restore of a file, folder, or whole site.

03

Microsoft Teams

Channels, chat, files, tabs, teams and posts. The part of M365 that most backup vendors quietly miss.

04

Endpoints

Laptop and desktop backup for remote workers. User data, not whole-OS images. Self-service restore for end users where appropriate.

05

Servers & VMs

On-prem Windows / Linux, Hyper-V and VMware. Image-level with bare-metal restore, plus file-level for day-to-day recoveries.

06

Entra ID & config

Identity objects, groups, Conditional Access, Intune policies. The "soft" configuration that's painful to rebuild after a tenancy compromise.

02 / HOW WE RUN IT

Four promises
in writing.

  1. PROMISE 01

    3-2-1 by default

    Three copies of every dataset, on two media, with one off-site. Nothing custom, nothing to remember.

    • Two media types
    • One off-tenant copy
    • Immutable lock
  2. PROMISE 02

    Documented RPO & RTO

    Recovery point and recovery time objectives agreed per system, in your MSA. No vague promises.

    • Per-workload RPO
    • Per-workload RTO
    • Signed off annually
  3. PROMISE 03

    Tested restores

    Quarterly restore drills with a written report. Monthly on Premier. Anomalies flagged the day they happen.

    • Quarterly drills
    • Written reports
    • Anomaly alerts
  4. PROMISE 04

    Runbooks that work

    Recovery runbooks specific to your environment. A junior engineer could restore your payroll on a bad day.

    • Per-system runbook
    • Contact tree
    • Kept current
03 / WHY IT MATTERS

The bad Monday
morning plan.

A third-party, immutable, off-tenant backup is the difference between "this is an inconvenience" and "this is a filing-for-administration-level event". Microsoft, Google and your endpoint vendor all tell you the same thing in the small print: protect your own data.

  • ✓
    Ransomware-proofImmutable storage. Attackers cannot overwrite the backup set, even with tenancy admin.
  • ✓
    Accidental deletionA user empties their deleted items. We roll it back. It takes minutes.
  • ✓
    Insider riskA departing employee wipes a SharePoint site. Point-in-time restore and a clean audit trail.
  • ✓
    ComplianceSeven-year retention for the regulated workloads that need it. Auditable, chain-of-custody.
3-2-1 BACKUP RULE 3 2 1 COPIES MEDIA OFF-SITE
04 / FAQ

Questions
we hear a lot.

Isn't Microsoft 365 already backed up?

No. Microsoft guarantees service uptime and short-term retention, not recovery from accidental deletion, ransomware or malicious insider action. Read the shared responsibility model — protection of your data is your job. A third-party, immutable, off-tenant backup is considered best practice.

What retention options are available?

Standard retention is 30 days, 1 year, 7 years or indefinite, with per-user or per-site rules. We match retention to your regulatory or contractual obligations.

How often are backups tested?

Quarterly restore drills as standard, with a written report to you each time. Premier clients get monthly drills. A backup you have not tested is a hope, not a plan.

Where are backups stored?

UK or EU data residency, always outside the source tenancy, with immutable storage so ransomware cannot overwrite the backup set.

How quickly can you restore?

A single email or file is minutes. A whole mailbox or SharePoint site is hours. A full disaster-scenario restore has an agreed RTO per workload in your MSA.

RELATED SERVICES

Often runs with.

01

Disaster Recovery

When backup isn't enough. Full DRaaS with failover targets and tested runbooks.

Read more 02

M365 Managed Services

Day-to-day tenancy administration, so the thing you're backing up is well-run.

Read more 03

Managed Security

Endpoint, identity, email and DNS. Prevention first, backup as the last line.

Read more
NEXT STEP

Find out what you're
not actually backing up.

Most environments have at least one critical gap. A 30-minute review and we'll tell you exactly where it is — even if you never hire us.

Book the review hello@techzura.com
RESPONSE
Same day
RETENTION
30d–7y
STORAGE
UK / EU