SERVICES · ONE PARTNER, END-TO-END

Managed IT and Managed Security services for UK SMBs.

Two interlocking stacks, Managed IT and Managed Security, delivered by a single accountable team. Jump to the one you care about.

01
MANAGED IT

The plumbing,
done properly.

Every device, identity, mailbox, backup and access path, managed from one console by engineers who pick up the phone.

M-01

Microsoft 365 Managed Services

Tenant, identity, devices, mail and collab, run as one service. Zero-touch onboarding, enforced baselines, health per machine.

  • ·Intune / MDM policies
  • ·Auto-enrolment & zero-touch
  • ·Asset register & lifecycle
  • ·Cyber Essentials baseline
Read more M-02

Microsoft 365 Migrations

Tenant-to-tenant, Google Workspace, on-prem Exchange or IMAP/POP consolidations. Zero-downtime cutovers, fixed scope.

  • ·Tenant-to-tenant & M&A
  • ·Google Workspace → M365
  • ·Exchange / IMAP consolidations
  • ·Weekend cutover windows
Read more M-03

Backup as a Service

3-2-1 by default. M365, endpoints and servers. Immutable off-tenant copies and quarterly tested restores.

  • ·M365 backup (30d / 1y / 7y)
  • ·Server & workstation imaging
  • ·Quarterly restore drills
  • ·Immutable off-site copies
Read more M-04

Disaster Recovery (DRaaS)

Tested failover, documented RPO/RTO, runbooks that work at 3 a.m. Business continuity without the enterprise cost.

  • ·Image-level replication
  • ·Annual full failover test
  • ·RPO 15 min / RTO 4 hrs
  • ·Written runbooks
Read more M-05

Wireless & Networking

Meraki or Ubiquiti, picked for the job. Predictable Wi-Fi, VLANs, ZTNA, 24/7 monitored.

  • ·Designed & installed
  • ·Remote-worker VPN / ZTNA
  • ·Guest & IoT segmentation
  • ·Continuous monitoring
Read more
M-06

Helpdesk

Ticket, chat, or call. A UK engineer, not a script, with the context of your environment already loaded.

  • ·Business-hours UK coverage
  • ·Named engineer on Premier
  • ·CSAT published monthly
  • ·Same-day escalation path
M-07

Professional Services

Project-based work. Fit-outs, M&A, CE+, vCIO. Fixed scope, fixed price where honest.

  • ·Office IT fit-outs
  • ·M&A integrations
  • ·CE & CE+ certification
  • ·Virtual CIO engagements
Read more
02
MANAGED SECURITY

Defence in
depth. In practice.

Endpoint, identity, email, DNS, patch. Five layers that share signal, under a single 24/7 SOC. Built for SMBs that would never survive an enterprise-sized security bill.

  1. DNS filtering
    S-01OUTER

    DNS filtering

    Category-based web filtering on any network, home or office. Blocks phishing before the page even loads.

    RoamingPolicy per group
  2. Email security
    S-02RING 2

    Email security

    Inbox-level AI that stops impersonation, invoice fraud, and account takeover. DMARC / SPF / DKIM done correctly.

    Anti-impersonationDMARC
  3. Managed ITDR
    S-03RING 3

    Managed ITDR

    Identity threat detection for Microsoft 365 & Entra. Token theft, impossible travel, MFA fatigue, caught and reversed.

    Entra IDAuto-revoke
  4. Managed EDR
    S-04RING 4

    Managed EDR

    SentinelOne-class endpoint detection & response, tuned and watched by our SOC. Rollback ransomware, not stomach it.

    24/7 SOCRollback
  5. Patch and vulnerability management
    S-05RING 5

    Patch & vulnerability

    Third-party and OS patching with maintenance windows. Regular vulnerability review with prioritised fix lists.

    OS & 3rd partyPrioritised
  6. Microsoft 365 MDR
    S-06CORE

    Microsoft 365 MDR

    Managed detection for your tenancy, mailbox rules, risky apps, suspicious forwarders, OAuth grants. The stuff that kills SMBs.

    O365OAuth hygiene
SOC WATCH
24 / 7 / 365

Our UK-hours service desk backed by a global 24/7 Security Operations Centre (SOC). Real analysts, not autoresponders. Read about the SOC →
CONTAINMENT
Rapid

From first alert to contained for P1 events. No ticket queue wait.

COMPLIANCE
CE · CE+ · ISO

End-to-end support for Cyber Essentials and Cyber Essentials Plus, plus ISO 27001 controls. Start certification →
03
ONBOARDING

Four weeks.
From signature
to silence.

Most of our clients are switching from a patchwork of vendors or an overworked in-house sysadmin. Here’s the fixed-scope, fixed-price path from “signed” to “you stop thinking about IT.”

  1. WEEK 01

    Discover

    Two days on-site or remote. Inventory every device, identity, licence, backup, and access path. You get a written baseline of what you have, good, bad, and missing.

    • Asset & licence register
    • Risk register, ranked
    • Cyber Essentials gap analysis
  2. WEEK 02

    Stabilise

    Fix the fires first. MFA everywhere, risky sharing links revoked, backups verified, anything unpatched for > 90 days handled. Documented as we go.

    • MFA & CA rollout
    • Critical patching
    • Backup integrity check
  3. WEEK 03

    Roll out

    Deploy the Techzura stack onto every managed endpoint. Policies, helpdesk access, monitoring, security agents. Your team meets their named contact.

    • Endpoint agent rollout
    • Helpdesk walkthrough
    • Joiner / leaver automations live
  4. WEEK 04 · STEADY STATE

    Run

    Steady state. Monthly report lands in your inbox. Quarterly review with your Account contact. If we’ve done our job right, you forget we’re here.

    • Monthly plain-English report
    • Quarterly review & roadmap
    • On-call for anything unusual
04
PLANS & COVERAGE

Three plans.
Commitments
in writing.

Same engineering team across all three. What differs is coverage, response priority, and how much proactive work is built in.

PLAN 01

Essential

The IT baseline. For teams that want the lights kept on and licences under control.

COVERAGE Business hours, UK
RESPONSE Standard priority
VCIO REVIEWS On request
  • ✓Managed IT, all 7 pillars
  • ✓Proactive monitoring & patching
  • ✓Backup & DR
  • , Managed Security stack
  • , 24/7 SOC monitoring
  • , Named account contact
Start with Essential
MOST PICKED
PLAN 02

Secure

Managed IT + the full five-layer security stack, watched 24/7. The sensible default for most SMBs.

COVERAGE Business hours + 24/7 SOC
RESPONSE Priority
VCIO REVIEWS Quarterly
  • ✓Everything in Essential
  • ✓Managed EDR, ITDR & M365 MDR
  • ✓DNS filter & email security
  • ✓24/7 SOC monitoring
  • ✓Regular vulnerability review
  • , Named account contact
Book a call
PLAN 03

Premier

Everything in Secure, plus a named contact, highest-priority response, and a virtual CIO on the cadence you need.

COVERAGE 24/7 with named contact
RESPONSE Highest priority
VCIO REVIEWS Monthly
  • ✓Everything in Secure
  • ✓Named account contact
  • ✓Highest priority response
  • ✓Monthly vulnerability review
  • ✓Monthly vCIO review
  • ✓24/7 priority patching
Talk to us

TAILORED QUOTE AFTER A SHORT AUDIT CALL. NO OBLIGATION.

PARTNERS & ACCREDITATIONS

The tools we run on, and the badges that back them.

  • CECyber Essentials
  • MMicrosoft Partner
  • S1SentinelOne
  • HHuntress
  • DDatto / Kaseya
  • ISOISO 27001 aligned
NEXT STEP

A 30-minute audit.
That’s the whole ask.

We’ll look at your environment and send you one concrete recommendation, even if you never hire us.

Book the audit hello@techzura.com
RESPONSE
Same day
COMMITMENT
None
OUTPUT
One fix, free